5 Ways to Win Over Your Non-Horse Neighbors : Equestrian Management

Good neighbor etiquette is great practice for any organization offering horse riding lessons, horse boarding services, or other equestrian management related activities. Understand that events taking place in your equestrian business can be disruptive and unpleasant to your non-horse neighbors. To avoid complaints, conflict, and friction practice these 5 good neighbor etiquettes.

Every situation will be different. Some neighbors will be more or less tolerant, so it is important to discern who will require more effort and who to not irritate with too much effort.

Being diplomatic can go a long way. Take the steps to communicate with your neighbors, especially if an event will be taking place that you know will be loud and potentially disruptive. It can be something as simple as giving them a phone call or walking up to their door a couple of days prior to the event taking place. Something along the lines of “Hello, I just wanted to give you a heads up on an event coming up this Friday. It might get a little noisy but it’ll only last from 5 pm to 7 pm. It’s a lot of fun and we would love for you to attend!” End your dialogue with an invitation and hand them a flyer. You would be surprised how such a gesture will resonate well with your neighbors. Perhaps some will attend and convert into new customers.

Always be considerate of your neighbors when it comes to the events your equestrian organization is hosting. Regardless of if you reside in an urban or rural area, nothing irritates us more than coming home from a long day to find a car blocking our driveway or parked in our spot. To avoid complaints and irritated neighbors, try to have guests park within the premises of your property instead of on the side of the roads. Also consider the traffic flow and try to avoid hosting events at peak traffic time, as it may cause traffic congestions in your neighborhood. Similarly, when receiving trailers and trucks in your horse farm, having enough maneuvering space within your premises is important as it avoids halting car traffic on the roads.

Minimize the noise as much as possible. If speakers or megaphones are necessary to host your equine events, classes, or clinics, and they happen regularly, there are a couple of things you can do to avoid a strained relationship with your neighbors. The number one action plan is to position your speaker and events strategically within your farm. Avoid setting the volume higher than necessary. Once you have taken the appropriate steps to lessen the level of noise disturbance, approach your neighbors with a schedule of when these events will be taking place so that they are not caught off guard as that may increase the level of irritation. People are more likely to respond better to the noise and disturbance if they anticipate it. Make sure to let them know that you have taken the steps to reduce the noise level to the best of your ability so they know that you have taken them into consideration. Your neighbors are likely to be more understanding when they are aware that you make efforts to please them. It shows that you care.

Share your equestrian management passion with them. Tying back to what was mentioned earlier, your neighbors may not know much about horses, or about you. They don’t know why you run your equestrian business and your passion for it. Invite them for a tour of your horse farm. Show them your horse riding coaches in actions, discuss what you do, why you do it, and the impact your equine organization has on you and others. Make it passionate!

Try going the extra mile for those neighbors who require a little more effort. When plowing off snow, offer to plow their driveway as well. Give them season greeting cards for Christmas, Thanksgiving, and so forth. Bring them some snacks or cookies from the events. Engage in small conversation whenever you can and represent your equestrian business in the best way possible. Make sure you convey to your neighbors that you are concerned about the noise and traffic bothering them, and that you are doing your very best to be a good neighbor while running your business.

It might seem like a lot of time and effort being taken away from running your business but dealing with complaints will take just as much time and effort. Good relations are important for any business. Equestrian businesses using Stablebuzz’s stable management software are not restricted to an office space to run their equestrian organization. They have the freedom to roam around the neighborhood, and farm and still have access to their databases to complete their administrative tasks. So a walk to the neighbors doesn’t stop them from performing their duties.

Remember, the key elements of good neighbor etiquette to practice are to communicate, give your neighbors a heads up, and have them understand what you do so they can understand why certain things are taking place. By practicing good neighbor etiquette, you create positive relations and a certain level of friendship. You always want to position your business as something positive and the way you interact with your neighbors helps.

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